Can't see ADJ Rolertron and Chauvet ColorStrip

[Luis-in-the-mix]

I'm adding 2 American Dj Rolertron and 2 Chauvet Color Strip to my fixture page . The are in the page but I can't see'em in the 3D. Help ! ! ! (Using ShowXpress)

[support]

We do not see this problem with "ColorStrip".

Regarding "Rolertron", it is effectively declared as "not in 3DView". We suppose that this is a special effect (roller ?), and 3DView is not able to show special effects like "roller". But we were not able to find it in manufacturer web site, so we are not sure.