Page 1 of 1

[El Capitan Mac 2008] 3dview not opening [fixed]

PostPosted: 09 June 2017, 20:12
by jason5d
Just downloaded the latest version on the test mac and 3dview window is not opening

(it worked in the old version

any thoughts?

Re: 3dview window not opening in mac version

PostPosted: 12 June 2017, 14:13
by support
What is your MacOS version ?
Which version of our software works ?
Which version of our software does not work ?

Re: 3dview window not opening in mac version

PostPosted: 13 June 2017, 16:37
by Niffo
Please try to delete the file 3dview.ini in your 3DView LightShow directory.

Re: 3dview window not opening in mac version

PostPosted: 03 July 2017, 18:03
by jason5d
checked 3d view with a newer version of osx it works

however when i use the android version of live mobile it causes show xpress to suddenly quit

Re: 3dview window not opening in mac version

PostPosted: 04 July 2017, 10:23
by support
Please tell us:
the "non working" OSX version number
the "working" OSX version number
We need to understand the first problem, because the second problem might be linked to the first problem.

Re: 3dview window not opening in mac version [fixed]

PostPosted: 04 July 2017, 21:33
by jason5d
3dview not opening on a 2008 mac pro running el capitan version 10.11.6

3dview works fine on a 2014 fully loaded macbook pro running el cap too same os version
The application still quits when i use it with live mobile after several program changes, not tried with the mac pro.

Re: 3dview window not opening in mac version [fixed]

PostPosted: 05 July 2017, 11:05
by support
Thank you for the explaination.
Noted.

Please open a new topic here https://thelightingcontroller.com/viewforum.php?f=48 or here https://thelightingcontroller.com/viewforum.php?f=49, regarding the new problem, with as much details as possible.