[El Capitan Mac 2008] 3dview not opening [fixed]

graphic representation in 3 dimensions

[El Capitan Mac 2008] 3dview not opening [fixed]

Postby jason5d » 09 June 2017, 20:12

Just downloaded the latest version on the test mac and 3dview window is not opening

(it worked in the old version

any thoughts?
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Re: 3dview window not opening in mac version

Postby support » 12 June 2017, 14:13

What is your MacOS version ?
Which version of our software works ?
Which version of our software does not work ?
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Re: 3dview window not opening in mac version

Postby Niffo » 13 June 2017, 16:37

Please try to delete the file 3dview.ini in your 3DView LightShow directory.
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Re: 3dview window not opening in mac version

Postby jason5d » 03 July 2017, 18:03

checked 3d view with a newer version of osx it works

however when i use the android version of live mobile it causes show xpress to suddenly quit
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Re: 3dview window not opening in mac version

Postby support » 04 July 2017, 10:23

Please tell us:
the "non working" OSX version number
the "working" OSX version number
We need to understand the first problem, because the second problem might be linked to the first problem.
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Re: 3dview window not opening in mac version [fixed]

Postby jason5d » 04 July 2017, 21:33

3dview not opening on a 2008 mac pro running el capitan version 10.11.6

3dview works fine on a 2014 fully loaded macbook pro running el cap too same os version
The application still quits when i use it with live mobile after several program changes, not tried with the mac pro.
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Re: 3dview window not opening in mac version [fixed]

Postby support » 05 July 2017, 11:05

Thank you for the explaination.
Noted.

Please open a new topic here https://thelightingcontroller.com/viewforum.php?f=48 or here https://thelightingcontroller.com/viewforum.php?f=49, regarding the new problem, with as much details as possible.
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