Fixture selection in Editor crashes 3DView [fixed]

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Fixture selection in Editor crashes 3DView [fixed]

Postby TaulPaul » 15 January 2011, 15:08

My 3d view crashes whenever I switch between groups or try to run a moving light. I was wondering if this is something i'm doing or is a glitch in the new program. I'm also running this software on a mac which may be part of the problem.
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Re: 3d view crashes on MacOS

Postby support » 15 January 2011, 15:46

We are presently using V6.26beta on a MacBook in Namm tradeshow, and we do not have this problem.
You can send us your lightshow ; and we will check it.
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Re: 3d view crashes on MacOS

Postby TaulPaul » 26 January 2011, 16:31

I moved my show to a pc so that it would work with the x-factor controller. The 3d view still crashes when i switch groups as well as the editor. I cannot figure out how to send you my show. Any help would be appreciated.
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Re: 3d view crashes on MacOS

Postby tomrbland » 26 January 2011, 16:37

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Re: 3d view crashes on MacOS

Postby TaulPaul » 26 January 2011, 16:39

Disregard my earlier post I found out how to send you my light show. Thanks for the help.
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Re: 3d view crashes on MacOS

Postby support » 26 January 2011, 18:15

This is a bug (common on Windows and MacOS). We are working on it.

In the meantime, please do this:
- open Setup from ControlBoard
- in tab "fixtures settings", select the fixture "4bar"
- in section "3DView", change the 3D type setting from "not in 3DView" to any other ("par can" for instance)
- repeat the same operation for the fixture "4bar3d"
Then, 3DView will not crash anymore.

We will inform you when the fix will be available. Then you could change back the fixtures to "not in 3DView" state.
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Re: 3d view crashes on MacOS

Postby support » 27 January 2011, 10:29

We just released a new software version (V6.26) which fix this problem: viewtopic.php?f=2&t=607
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