EDITOR app does not open

[urunime]

All other apps open fine, except the editor app. Sort of a bad thing when I need to program this show tonight!
Any suggestions?

I've re-started the software.
Restarted the PC
Uninstalled and re-installed the app
Uninstalled and re-downloaded the app

still nothing.

Intel i3 M350 @ 2.27GHz
4Gb Ram
64bit win7

[support]

Please post a copy of your lightshow. We will check that.

If the forum does not allow you to post with attachement, please email it to support, with the link to this thread.

[urunime]

and your e-mail address?

[urunime]

not sure what you need exactly

[urunime]

further update:
I took the show folder to another PC and it works normally.
If I change to the "default show" file on this one it works normally.

[support]

So this lightshow works on your second pc, and it does not work on your first pc (?)
If yes, please try to copy the lightshow folder under another name, and then to import it.

FYI: it works on our pc

[urunime]

NOPE!
somehow the file is disconnecting the editor app.

I created a new file of the show. (patch only) and it's working normally. I can work from this, but I've lost all the pre-vis work I did in the 3d screen.

[support]

Are you using the latest software version (6.333) ?

[urunime]

yes sir!

[support]

Please do this:
- go in folder "C:\Documents and Settings\<name_of_your_Windows_account>\TheLightingController\LightShows\Fair Star Trek Entry\Editor\" (you can use 'ControlBoard > Settings > Open the lightshow folder' to access this folder)
- rename the file "editor.ini" to "editor_old.ini"
And try again to open Editor.