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V 9.3.8 - Error loading library 'efk_hardware'! [fixed]

PostPosted: 30 June 2023, 22:15
by TACVideo
I just downloaded the latest update - 9.2.38 reports new version - but when launching the new version after dragging to Applications, it crashes. the .dylibs are in the correct folder and permissions are fine.

Running MacOS 13.4.1 on M1

Re: Error loading library 'efk_hardware'!

PostPosted: 01 July 2023, 09:16
by support

Re: Error loading library 'efk_hardware'!

PostPosted: 05 July 2023, 09:26
by support
It should be ok now.
Please try again.

Re: Error loading library 'efk_hardware'!

PostPosted: 05 July 2023, 21:04
by TACVideo
Just tried again (re-downloadedShowExpress_Mac.dmg), same error.

Re: Error loading library 'efk_hardware'!

PostPosted: 06 July 2023, 11:24
by support
Refixed.
Please reload again and let us know.

Re: Error loading library 'efk_hardware'!

PostPosted: 07 July 2023, 22:10
by TACVideo
Thanks, working now!

Re: Error loading library 'efk_hardware'!

PostPosted: 08 July 2023, 10:27
by support
Good news !

Sorry again for inconvenience.
We just repeated the same procedure and it works now.
Years after years, Apple security rules become more difficult and especially more obsure.