TheLightingController crashes Randomly

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support
Administrateur
Posts: 10618
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Post by support »

It was effectively V9.3.10 before, but we have replaced it by a new DMG file (with the same name).
It looks like your system still shows the old file.
The size of this new file is 2441110 bytes, and it date is 02/01/2024.
Please force your system to update this link and reload the file.
The Lighting Controller
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

Very weird, cleared my cache and downloaded again, timestamps still show Dec 22 and size 4,324,190 bytes, but it launches and reports as version 9.3.11.. will see how it goes.

Thanks.
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

9.3.11 crashed 3 times the next day, reverted to 9.2.38 and steady since...

BTW even though I had not installed any MacOS or other updates, 9.2.38 started crashing frequently again on MacOS 13.5.2, so feeling I had nothing to lose, installed MacOS 13.6.3 and have been stable again so far for a few weeks (except for the brief time on TLC 9.3.11).
support
Administrateur
Posts: 10618
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Post by support »

Noted.
Thank you for the feedback, and sorry that this is not better with V9.3.11.
The Lighting Controller
Niffo
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Posts: 717
Joined: 07 December 2009, 15:59

Re: TheLightingController crashes Randomly

Post by Niffo »

Regarding Companion, please read this post https://forum.thelightingcontroller.com ... 933#p32193
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

Niffo wrote:Regarding Companion, please read this post https://forum.thelightingcontroller.com ... 933#p32193
I disabled polling a long time ago, can't remember how much of a difference it made, but still have occasional crashes (maybe twice a month), most recent was yesterday a few minutes after someone turned out the lights from the console - not with Companion - and Companion had not been in use for over an hour.
Niffo
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Joined: 07 December 2009, 15:59

Re: TheLightingController crashes Randomly

Post by Niffo »

In the next fix file (9.3.14), we updated some code and added a "Do not use WebSocket" option in the network preferences.
Please try with this file (when available) and with the "Do not use WebSocket" option checked.
support
Administrateur
Posts: 10618
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Post by support »

The fix for V9.3.14 is online.
The Lighting Controller
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

Installed and running 9.3.14... thanks, will let you know!
Image
Image: https://drive.google.com/file/d/11gX-SL ... T_QpY/view
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

Crashed twice since I installed... trying the Beta 9.3.6 ARM just for giggles.
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