Crashing on Sonoma

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Crashing on Sonoma

Postby lockhap » 22 January 2024, 15:31

Over the last few weeks, I have noticed the software crashing more often, once a week, while running a show. There is no activity other than the lights on when the software crashes. I move to Sonoma about 6 weeks ago, and it seemed pretty stable. Recently I updated to the latest version and then I noticed an increase in the number of times that the application crashed.

Running Mac mini M1 on Sonoma using ShowXPress 9.3.8 with 1 universe
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Re: Crashing on Sonoma

Postby Niffo » 22 January 2024, 17:01

You updated to the latest version of macOS or TheLightingController ?
Please send us the crash reports and, if possible, send us your light show and tell us how to reproduce the crash.
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Re: Crashing on Sonoma

Postby lockhap » 05 February 2024, 13:56

I updated both as stated in my original post. I have found the issue to be the listener. The only time it crashes is when I have the Network External App enabled. I have tried updating the IP Address and it causes an error as soon as it boots up. I have had to disable this option to avoid the crashing, but use this to control the app remotely.
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Re: Crashing on Sonoma

Postby Niffo » 05 February 2024, 14:54

Please try with the latest fix file (9.3.12), things have been fixed regarding "External App" connection.
https://thelightingcontroller.com/viewt ... =85&t=3438
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Re: Crashing on Sonoma

Postby support » 06 February 2024, 11:28

The fix file contains only now the DMG file (V9.3.12) for MacOS.
The Lighting Controller
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Re: Crashing on Sonoma

Postby lockhap » 13 February 2024, 15:31

I installed the fix attached and activate the network listener. I connected to ShowXPress form Companion and let the software run overnight. I logged into the computer this morning to find the software had crashed again. Attached is the Crash Report.


-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: TheLightingController [2321]
Path: /Applications/ShowXpress/TheLightingController.app/Contents/MacOS/TheLightingController
Identifier: TheLightingController
Version: 0.1
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 503

Date/Time: 2024-02-13 06:47:00.7314 -0800
OS Version: macOS 14.2.1 (23C71)
Report Version: 12
Anonymous UUID: 0BF3B397-640F-88D5-1AAD-E585C58AA214


Time Awake Since Boot: 140000 seconds

System Integrity Protection: enabled

Crashed Thread: 11

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [2321]

VM Region Info: 0 is not in any region. Bytes before following region: 4370706432
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 10483b000-104afb000 [ 2816K] r-x/r-x SM=COW ...ingController

Thread 0:: Dispatch queue: com.apple.main-thread
0 ??? 0x7ff899ca6a78 ???
1 libsystem_kernel.dylib 0x7ff8096ea49a __semwait_signal + 10
2 libsystem_c.dylib 0x7ff8095d54f1 nanosleep + 199
3 TheLightingController 0x104a05c87 0x10483b000 + 1879175
4 TheLightingController 0x1048945cf 0x10483b000 + 366031
5 TheLightingController 0x1048e9d95 0x10483b000 + 716181
6 TheLightingController 0x10486b6d4 0x10483b000 + 198356
7 TheLightingController 0x104856386 0x10483b000 + 111494
8 dyld 0x204cbb386 start + 1942

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffec5294 0x7ff7ffec1000 + 17044

Thread 2:
0 ??? 0x7ff899ca6a78 ???
1 libsystem_kernel.dylib 0x7ff8096ea49a __semwait_signal + 10
2 libsystem_c.dylib 0x7ff8095d54f1 nanosleep + 199
3 TheLightingController 0x104a05c87 0x10483b000 + 1879175
4 TheLightingController 0x10485741a 0x10483b000 + 115738
5 TheLightingController 0x1049dfa70 0x10483b000 + 1722992
6 libsystem_pthread.dylib 0x7ff809727202 _pthread_start + 99
7 libsystem_pthread.dylib 0x7ff809722bab thread_start + 15

Thread 3:: com.apple.NSEventThread
0 ??? 0x7ff899ca6a78 ???
1 libsystem_kernel.dylib 0x7ff8096e7a2e mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff8096f5e3a mach_msg2_internal + 84
3 libsystem_kernel.dylib 0x7ff8096eeb62 mach_msg_overwrite + 653
4 libsystem_kernel.dylib 0x7ff8096e7d1f mach_msg + 19
5 CoreFoundation 0x7ff809803909 __CFRunLoopServiceMachPort + 143
6 CoreFoundation 0x7ff80980237c __CFRunLoopRun + 1371
7 CoreFoundation 0x7ff809801859 CFRunLoopRunSpecific + 557
8 AppKit 0x7ff80cecefac _NSEventThread + 122
9 libsystem_pthread.dylib 0x7ff809727202 _pthread_start + 99
10 libsystem_pthread.dylib 0x7ff809722bab thread_start + 15

Thread 4:
0 ??? 0x7ff899ca6a78 ???
1 libsystem_kernel.dylib 0x7ff8096ea49a __semwait_signal + 10
2 libsystem_c.dylib 0x7ff8095d54f1 nanosleep + 199
3 TheLightingController 0x104a05c87 0x10483b000 + 1879175
4 TheLightingController 0x10488d181 0x10483b000 + 336257
5 TheLightingController 0x1049dfa70 0x10483b000 + 1722992
6 libsystem_pthread.dylib 0x7ff809727202 _pthread_start + 99
7 libsystem_pthread.dylib 0x7ff809722bab thread_start + 15

Thread 5:
0 ??? 0x7ff899ca6a78 ???
1 libsystem_kernel.dylib 0x7ff8096ea5ce __psynch_cvwait + 10
2 libsystem_pthread.dylib 0x7ff80972776b _pthread_cond_wait + 1211
3 TheLightingController 0x1049df75b 0x10483b000 + 1722203
4 TheLightingController 0x10488d36e 0x10483b000 + 336750
5 TheLightingController 0x1049dfa70 0x10483b000 + 1722992
6 libsystem_pthread.dylib 0x7ff809727202 _pthread_start + 99
7 libsystem_pthread.dylib 0x7ff809722bab thread_start + 15

Thread 6:
0 ??? 0x7ff899ca6a78 ???
1 libsystem_kernel.dylib 0x7ff8096e7a2e mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff8096f5e3a mach_msg2_internal + 84
3 libsystem_kernel.dylib 0x7ff8096eeb62 mach_msg_overwrite + 653
4 libsystem_kernel.dylib 0x7ff8096e7d1f mach_msg + 19
5 CoreMIDI 0x7ff824816118 XServerMachPort::ReceiveMessage(int&, void*, int&) + 98
6 CoreMIDI 0x7ff824825958 MIDIProcess::MIDIInPortThread::Run() + 104
7 CoreMIDI 0x7ff824822fe2 CADeprecated::XThread::RunHelper(void*) + 10
8 CoreMIDI 0x7ff824824997 CADeprecated::CAPThread::Entry(CADeprecated::CAPThread*) + 77
9 libsystem_pthread.dylib 0x7ff809727202 _pthread_start + 99
10 libsystem_pthread.dylib 0x7ff809722bab thread_start + 15

Thread 7:
0 ??? 0x7ff899ca6a78 ???
1 libsystem_kernel.dylib 0x7ff8096e84aa __open_nocancel + 10
2 libsystem_kernel.dylib 0x7ff8096f7976 open$NOCANCEL + 224
3 libsystem_c.dylib 0x7ff8095d7cd3 fopen + 71
4 TheLightingController 0x104a1f6cc 0x10483b000 + 1984204
5 TheLightingController 0x104a1f830 0x10483b000 + 1984560
6 TheLightingController 0x10488c4f9 0x10483b000 + 333049
7 TheLightingController 0x104879391 0x10483b000 + 254865
8 TheLightingController 0x104930ed4 0x10483b000 + 1007316
9 TheLightingController 0x1049dfa70 0x10483b000 + 1722992
10 libsystem_pthread.dylib 0x7ff809727202 _pthread_start + 99
11 libsystem_pthread.dylib 0x7ff809722bab thread_start + 15

Thread 8:
0 runtime 0x7ff7ffee394c 0x7ff7ffec1000 + 141644

Thread 9:
0 runtime 0x7ff7ffee394c 0x7ff7ffec1000 + 141644

Thread 10:
0 runtime 0x7ff7ffee394c 0x7ff7ffec1000 + 141644

Thread 11 Crashed:
0 ??? 0x0 ???
1 libsystem_pthread.dylib 0x7ff809727202 _pthread_start + 99
2 libsystem_pthread.dylib 0x7ff809722bab thread_start + 15


Thread 11 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000060000221b898 rcx: 0x000000030dc9e000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fe7e431a6a0 rbp: 0x000000030dc9dfb0 rsp: 0x000000030dc9df88
r8: 0xffffffffffffffff r9: 0x000000000000017a r10: 0x0000000000000010 r11: 0x0000600003a80e60
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x000060000369ddd0 r15: 0x0000000104be3bf8
rip: 0x0000000000000000 rfl: 0x0000000000000202
tmp0: 0x0000000000000000 tmp1: 0x00000001049dfa70 tmp2: 0x0000000104eea2e0


Binary Images:
0x204cb5000 - 0x204d54fff dyld (*) <ab17bf63-259b-3b48-8d70-863166a2191c> /usr/lib/dyld
0x118a0c000 - 0x118a17fff com.apple.iokit.IOUSBLib (900.4.2) <e84445fe-f7d0-3311-9abe-3be6b7ef605c> /System/Library/Extensions/IOUSBHostFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Contents/MacOS/IOUSBLib
0x118999000 - 0x11899cfff efk_usb.dylib (*) <a49127b6-b5bf-390a-9b73-51ddf560021b> /Applications/ShowXpress/efk_usb.dylib
0x10d8f7000 - 0x10d922fff efk_hardware.dylib (*) <551047f4-3f3d-3722-b296-aed4f64c1b3e> /Applications/ShowXpress/efk_hardware.dylib
0x10d89f000 - 0x10d8aefff libobjc-trampolines.dylib (*) <c35523ac-5fc8-3185-b4fb-28be5af3f218> /usr/lib/libobjc-trampolines.dylib
0x7ff7ffec1000 - 0x7ff7ffef0fff runtime (*) <c4c97159-5c72-3e75-ba2d-d6ca98ea626f> /usr/libexec/rosetta/runtime
0x10d0f3000 - 0x10d146fff libRosettaRuntime (*) <7af8ba1e-5c4d-393d-99cd-92566f60c450> /Library/Apple/*/libRosettaRuntime
0x10483b000 - 0x104afafff TheLightingController (*) <1147a64f-0f4d-3e8c-a048-9dc6d0a0359d> /Applications/ShowXpress/TheLightingController.app/Contents/MacOS/TheLightingController
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x7ff8096e6000 - 0x7ff809720ff7 libsystem_kernel.dylib (*) <9927a0a9-dfa8-3ffa-88d8-62055f37a137> /usr/lib/system/libsystem_kernel.dylib
0x7ff8095c6000 - 0x7ff80964dfff libsystem_c.dylib (*) <29a0020e-3766-39df-80fe-9aa731847daa> /usr/lib/system/libsystem_c.dylib
0x7ff809721000 - 0x7ff80972cfff libsystem_pthread.dylib (*) <a9ba8a53-d774-3fe9-8bde-64187bff7ea9> /usr/lib/system/libsystem_pthread.dylib
0x7ff809787000 - 0x7ff809c20ffc com.apple.CoreFoundation (6.9) <fd59424c-be72-3201-b98c-0421b284ffbb> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff80cd33000 - 0x7ff80e13fffb com.apple.AppKit (6.9) <20292f0b-3eb2-3566-91e2-ea657457d71d> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7ff8247e4000 - 0x7ff82486fffd com.apple.audio.midi.CoreMIDI (2.0) <410c67a2-e185-3f7d-869f-e44364e757db> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0


-----------
Full Report
-----------

{"app_name":"TheLightingController","timestamp":"2024-02-13 06:47:02.00 -0800","app_version":"","slice_uuid":"1147a64f-0f4d-3e8c-a048-9dc6d0a0359d","build_version":"0.1","platform":1,"share_with_app_devs":0,"is_first_party":1,"bug_type":"309","os_version":"macOS 14.2.1 (23C71)","roots_installed":0,"incident_id":"C50093C2-733A-4926-A0E9-42D5D144066A","name":"TheLightingController"}
{
"uptime" : 140000,
"procRole" : "Background",
"version" : 2,
"userID" : 503,
"deployVersion" : 210,
"modelCode" : "Macmini9,1",
"coalitionID" : 2370,
"osVersion" : {
"train" : "macOS 14.2.1",
"build" : "23C71",
"releaseType" : "User"
},
"captureTime" : "2024-02-13 06:47:00.7314 -0800",
"codeSigningMonitor" : 1,
"incident" : "C50093C2-733A-4926-A0E9-42D5D144066A",
"pid" : 2321,
"translated" : true,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2024-02-12 09:53:27.4127 -0800",
"procStartAbsTime" : 1763377826905,
"procExitAbsTime" : 3568548513657,
"procName" : "TheLightingController",
"procPath" : "\/Applications\/ShowXpress\/TheLightingController.app\/Contents\/MacOS\/TheLightingController",
"bundleInfo" : {"CFBundleVersion":"0.1"},
"parentProc" : "launchd",
"parentPid" : 1,
"crashReporterKey" : "0BF3B397-640F-88D5-1AAD-E585C58AA214",
"codeSigningID" : "TheLightingController",
"codeSigningTeamID" : "Y37848Q249",
"codeSigningFlags" : 570503953,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"sip" : "enabled",
"vmRegionInfo" : "0 is not in any region. Bytes before following region: 4370706432\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 10483b000-104afb000 [ 2816K] r-x\/r-x SM=COW ...ingController",
"exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000000"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":2321},
"vmregioninfo" : "0 is not in any region. Bytes before following region: 4370706432\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 10483b000-104afb000 [ 2816K] r-x\/r-x SM=COW ...ingController",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 11,
"threads" : 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Model: Macmini9,1, BootROM 10151.61.4, proc 8:4:4 processors, 16 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: Sceptre F24, 1920 x 1080 (1080p FHD - Full High Definition), Main, MirrorOff, Online
Display: Sceptre F24, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff, Online
Memory Module: LPDDR4, Micron
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Aug 26 2023 17:55:53 version 18.20.439.0.7.8.163 FWID 01-f9b9247b
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB-C dongle
USB Device: USB30Bus
USB Device: D1024
Thunderbolt Bus: Mac mini, Apple Inc.
Thunderbolt Bus: Mac mini, Apple Inc.
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