TheLightingController crashes Randomly

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Re: TheLightingController crashes Randomly

Postby TACVideo » 03 October 2023, 17:26

BTW since upgrading MacOS 2-3 weeks ago to 13.5.2, TLC has been a LOT more stable! So I reinstalled TLC 9.3.8 (non debug version)...

But now I'm afraid to install any further MacOS updates especially since I didn't save a copy of the 13.5.2 Install Image so I can roll back to it, as 13.6 was released in the past week!
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Re: TheLightingController crashes Randomly

Postby support » 03 October 2023, 20:46

Thank you for this info.
Unfortunately, Apple does not divulgue the details of their OS upgrades, so no track for us to follow.
We just hope this will not change again.
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Re: TheLightingController crashes Randomly

Postby TACVideo » 04 October 2023, 21:50

9.3.8 crashed today, so going back to 9.2.38
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Re: TheLightingController crashes Randomly

Postby support » 01 November 2023, 10:24

Hello,
We found a minor memory leak in the hardware library.
This fixed problem will not change anything on Windows, but it may on MacOS (Unix based systems are more sensible).
This fixed problem should fix a possible error message when you quit our software on MacOS.
We are not sure it will help for your problem, but it worth a try.

Please try the new fix file: https://download.thelightingcontroller. ... ew/fix.zip
In case of MacOS signature problem, we made also a new DMG file for you here: https://download.thelightingcontroller. ... roller.dmg
In all cases, do not forget to copy the file "efk_hardware.dylib" ; this is the only updated file.
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Re: TheLightingController crashes Randomly

Postby TACVideo » 01 November 2023, 17:58

Thanks, needed the DMG version, downloaded and giving 9.3.10 a try... (
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Re: TheLightingController crashes Randomly

Postby TACVideo » 01 November 2023, 19:50

Well that didn't last long, just crashed again... back to 9.2.38
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Re: TheLightingController crashes Randomly

Postby support » 01 November 2023, 22:21

Noted.
And no crash with V9.2.38 ?
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Re: TheLightingController crashes Randomly

Postby TACVideo » 02 November 2023, 03:25

Crashes with 9.2.38 happen, but are more rare since MacOS 13.5.2, like maybe once a month.
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