ControlBoard error message "licence not found" [fixed]

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delivermemedia
Posts: 2
Joined: 17 January 2010, 01:43

ControlBoard error message "licence not found" [fixed]

Post by delivermemedia »

everytime i go to run control board it gives me a message failure license not found any ideas on what I'm doing wrong??
support
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Posts: 10608
Joined: 07 December 2009, 16:32

Re: ControlBoard error message "licence not found"

Post by support »

This means some files were not copied from the DMG file to the software folder.
Please try a new software install.
If the problem still exists, may be your procedure to install the software is different than ours (?)
In that case, please tel us what is your installation procedure.
The Lighting Controller
delivermemedia
Posts: 2
Joined: 17 January 2010, 01:43

Re: ControlBoard error message "licence not found"

Post by delivermemedia »

I dont have an installation procedure how are you installing it??
support
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Posts: 10608
Joined: 07 December 2009, 16:32

Re: ControlBoard error message "licence not found"

Post by support »

Like any other MacOS software.
Just copy the DMG contents into your computer.
The Lighting Controller
support
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Posts: 10608
Joined: 07 December 2009, 16:32

Re: ControlBoard error message "licence not found"

Post by support »

Ok, we just updated the DMG files.
All the files are now into another folder.
So now, you just have to slide this folder in your "Application" folder.
The Lighting Controller
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