Show Xpress keeps crashing after importing lightshow

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Show Xpress keeps crashing after importing lightshow

Postby DJSERGE » 24 June 2021, 19:33

Hello,

I installed the latest Showxpress app (9.2.23) to a macbook pro running catalina 10.15.7.

After importing and opening a lightshow from another computer, program crashes evry time I try to open it. After numerous attempts it opens and sometimes crashes again.

This is the link to specs and problem reports, https://we.tl/t-NWiFDREXgp
https://we.tl/t-NWiFDREXgp

Any and all help will be appreciated.

Thank you.
DJSERGE
 
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Joined: 24 June 2021, 16:43

Re: Show Xpress keeps crashing after importing lightshow

Postby support » 25 June 2021, 07:18

Please email us a link to download your lightshow (https://thelightingcontroller.com/viewt ... ?f=3&t=168).
We will check it.
The Lighting Controller
support
Administrateur
 
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