The Lighting Controller

Hello,

Unfortunately, downgrading version 6.25 did not solve the problem. This leads me to believe that the issue must deal with our machine and not with the software itself.

Thank you for the support!

andrewb

Thank you for testing the various files to see if you could identify the problem.

This may sound odd: could you link to or send me version 6.25 of the software? The reason I ask is that this previous version worked fine on the machine.

I performed my own update to 6.28 not long after it was ...

Thanks tomrbland!

Yes, I can send the param.ini text.

Is the lightshow the folder that contains the text file?

I am running Service Pack 3 and yes, automatic updates are currently applied.

For me to send an email, can I have the appropriate address?

Thanks!

support wrote:Is there a specific theme in your XP os ?

I am running the default XP theme

support wrote:Can you please send us some screenshots of this problem ?

Yes and I have attached a few with this post:

Hello,

I am having an issue with the command bar and right-click controls in ShowXpress.

When using the right-click controls in the Editor and Live applications, the responding drop down boxes are reduced to small gray bars. Because of this, I cannot access the command buttons of the sliders for ...