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by support
25 August 2024, 15:32
Forum: Fixture profile requirement for Pixels
Topic: Valava - PL-32Z
Replies: 5
Views: 427

Re: Valava - PL-32Z

9 channels mode makes no sense for the module "Pixels".
It looks you need the profile for the module "Editor" (?)
We duplicated your post here: https://forum.thelightingcontroller.com ... php?t=8085
and we made the 9 channels profile for the module "Editor".
by support
25 August 2024, 15:30
Forum: Fixture profile requirement for Editor
Topic: Valava - PL-32Z
Replies: 3
Views: 173

Re: Valava - PL-32Z

The profile for Editor (9 channels) is done.
by support
24 August 2024, 17:22
Forum: Fixture profile requirement for Editor
Topic: Rockville - Mini RF4
Replies: 1
Views: 289

Re: Rockville Mini RF4

The profile is done.
by support
24 August 2024, 17:12
Forum: Fixture profile requirement for Pixels
Topic: Valava - PL-32Z
Replies: 5
Views: 427

Re: Valava PL-32Z

The profile for Pixels (48 channels) is done.
by support
23 August 2024, 08:04
Forum: D512
Topic: Power surge, D512 not working
Replies: 5
Views: 524

Re: Power surge, D512 not working

PM received.
We will come back to you asap.
by support
20 August 2024, 22:25
Forum: D512
Topic: Power surge, D512 not working
Replies: 5
Views: 524

Re: Power surge, D512 not working

We never saw a damage via the computer.
We think the damage can arrive only via the DMX line.

Please PM your name and address and we will see how to proceed.
by support
20 August 2024, 07:45
Forum: D512
Topic: Power surge, D512 not working
Replies: 5
Views: 524

Re: Power surge, D512 not working

It looks like one of the D512 has been damaged by the electrical problem in the DMX line. Certainly the one connected to the haze machine (?) We do not think this could be a USB driver problem. To be sure, just swap the 2 DMX interfaces and observe the result. But before doing that, be sure the haze...
by support
17 August 2024, 22:04
Forum: Fixture profile requirement for Editor
Topic: Rockville - Mini RF1
Replies: 1
Views: 340

Re: Rockville Mini RF1

Hello,
The profile is done.
by support
17 August 2024, 21:52
Forum: General software
Topic: version 9.3.16 for Windows unstable
Replies: 7
Views: 702

Re: version 9.3.16 for Windows unstable

you've stated you're abandoning this version The version 9 of our software is still relevant. We just can not add some features on it because this version is more than 15 years old. FYI: https://forum2.thelightingcontroller.com/viewtopic.php?t=20 Please stop saying such words in multiple places in ...

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