The Lighting Controller

Hello...thank you for the speedy response.

After checking with your midi software and also ours, we have found that the software is not receiving PROGRAM CHANGE Midi signals.

The software you suggested sent Note on and this worked. We changed to note on midi from qlab and other software and ...

Hello.

We have this problem also now on macs running the 9.4.1 software.

Midi is being sent correctly from Qlab and other Midi programs. Captured the data using Midiview but Lightingcontroller does not respond.

External midi from Akai MPK mini play registers but nothing from the internal midi ...

I don't think so. I reinstalled Anydesk, and when accessing a different machine with the same install any desk is fine. Also the clicks work fine on any other app...only LightingController is an issue.

I just don't understand why it's only these commands

The keyboard and mouse are connected by a ...

Hi there.

Yes...We went as far as creating a new user before reinstalling the system. Something that we realised was that this error only occurred when using Anydesk software to remotely access the machine. We use this on identical computers in 5 of our theatres and have never seen this before. I ...

Hello. Massive issue has started today that I have never seen!

We cannot click any of the buttons above any of the windows. Live, timeline, editor...nothing.

Here is a link to the video

https://drive.google.com/file/d/1cPj6b0aTwB4vkJjxEVi3pkaK9YrEqSqa/view?usp=share_link

Here is the link to ...

Please could you add 10 channel mode please

Attached is DMX Chart

Thank you!

Hi there.

Any word on a fix for this problem?

Thanks

Hello.

Yes.

This is the case for me too. Changing the DMX address to 2 fixes the 3D viewer problem. I don't think that I can keep this address at the moment as access to the roof of the theatre requires the hire of a crane.

But thank you for working on the problem..

Great...thank you so much...really appreciated!

Hello. I am using the 14 channel mode but the head is unresponsive in 3D. It does not move accurately. Can you open the attached light show and see if it behaves correctly? M1 and M2 macs being used again. Also the when a palette is activated the 3D stop working completely.

All palettes and ...