The Lighting Controller

Did as you requested. This time the same crash occurred but did so at the 24 minute mark. I have checked the power settings and the computer is set to never going to sleep or shutting off drives, etc.

Thanks. I set up a new light show starting from scratch without the DMX interface attached. To test it, I setup two fixtures and made a step scene. After 12 minutes, it crashed. Please advise.

Sure. Can you instruct me on the easiest way to setup a new light show that is 100% empty with still retaining my old files for safe keeping?

I saw this same message when starting the program with the fixit file. I went ahead and closed it because I didn’t think it was related to the crash. When you say “complete next software setup” does that mean the next software update?

I emailed you the file you requested. I also tried the fix it file and had the same result.

I tried running the program from another computer and the same thing happened. See the attached picture.

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Not sure if I'm doing this correctly. I placed the debugger executable in the ShowXpress folder ran it and am not getting a different error message. Just the notification.

Tried running debug executable but received the attached error messages.

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Thanks for the reply. I detached the DMX interface, opened the program and it still crashed. The crash happens with no action on my part. Yes, the crash happens around 12 minutes every time.

I just sent a video showing the crash as well as the light show and a screenshot of the ShowXpress about screen listing the version. Please advise.