The Lighting Controller

Hi

The lightshow folder definitely contains a Scenes directory. I've emailed the lightshow to support so they can take a look at it

Hi

Using the Export Lightshow option works as expected, but copying the exported lightshow directory to a flash stick and then trying to import it (Import Lightshow) isn't possible as the Import Button on the Import Lightshow window is greyed out ?

This only seems to happen for this one particular ...

Hi

We have a problem with a light show crashing ShowXpress. If SX is launched as normal, it doesn't open at all, just instantly crashes. We've had this problem before and the solution you gave us was to delete the default lightshow from the .ini file, which we've done and SX opens again without a ...

Hi

Well, it's definitely happening for us, as you can see by the images. Do you have any suggestions that we could try to see if we can find a solution ?

Thanks

Hi

Have you managed to recreate this problem yet, or better still found a solution to it ?

It's becoming more and more of an issue with the guys out in the venues and they're ringing me most days now for an update. SX is the only software that this issue happens in if that gives you any more of a ...

Hi

The primary monitor is selected correctly within the OS and is definitely not the one that displays the dialog prompts, which are shown on the projector screen (monitor 3 and not set to primary in the pictures shown) if the Screen Control window is open within SX

Images added here as well so others can hopefully benefit

http://s33.postimg.org/sbemj0417/2_monitors.jpg Primary monitor with SX and secondary touchscreen monitor with Live Child

http://s33.postimg.org/vear8mtm3/projector_screen.jpg Projector screen (prompt is a 'white out'!)

http://s33 ...

Hi

Sorry for delay, been waiting for the guys to send me the images

I've emailed three imgages to you -

1 shows two monitors, the primary screen with SX with drop down 'Remove Buton' being selected and the touchscreen with the live child window
2 shows the projector screen with the Screen ...

That particular video, yes it's just a static image. In general that's not the case though.

I'll need to grab the lightshow that's timed to that track from one of the venues, which might take me a day or so but as soon as I get it I'll attach it here.

Also, just for your info, that's one track ...

Test video file uploaded. You should be getting a link to the download site, let me know if there's any problems downloading it