by support » 31 January 2013, 11:43
We are not able to reproduce the problem.
May be we could with your lightshow (?)
Otherwise, if the problem were only with one interface, we could say this might be a bad contact in the internal connector from buttons pcb to main pcb. But same problem with 2 interfaces looks not plausible.
In order to be sure this does not come from a lack of power, can you please tell us if the problem still exists by using the external power adaptor (with usb cable removed) ?
Please note also that the buttons work only around 5 seconds after power up (all stand alone functions work only after around 5 seconds).
The Lighting Controller