Desktop shortcut right to proper light show?

[support]

Please send your lightshow (viewtopic.php?f=3&t=168).

[Ghostfeeder]

I sent it last night. Thanks.

[Ghostfeeder]

Any ideas?

[support]

We received only the screenshot.
Please re-send the lightshow.

[Ghostfeeder]

Just double checked the email I sent you. It includes a link to the light show on dropbox. Is that not acceptable? I will resend in case there was an issue.

[support]

We do not see the problem here.
Looks like there are old files in your software folder.
Please make a complete new software installation, in a new folder, and try again from that new software.

[Ghostfeeder]

Ok. I will give that a shot. Thank you.

[Ghostfeeder]

Would you be so kind as to tell me the best way to do so without losing my light shows? Forgive my ignorance but I run this program on a dedicated PC and I am a Mac user in all other aspects. As a result, I sometimes find the labyrinth of Windows folders etc. to be confusing and I would hate to lose any work. Thank you.

[support]

The lightshows are stored in a different location than the software, so there is zero risk that a software install damage a lightshow.

However, a hard disk failure can always happen, so we strongly suggest you to make a backup of your lightshow (main menu > "Export lightshow").

[Ghostfeeder]

Thanks. I will see if it fixes my problem. I have my light shows backed up many places, but just wanted to be sure everything would still be good.

I'll let you know.