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the lightingcontroller Stopped working

PostPosted: 26 April 2017, 15:28
by joostxxl
i'm running quick dmx version 8.2.18

2 universus with in total 60 fixtures.

i have made a few timeline shows like this:
http://youtu.be/dcdXsuhabpw

The timeline contains all 10 lines all in use.

when i add a timeline in the live screen and trigger it windows says "The lightingcontroller.exe has stopped working"

when i open the timeline in the timeline edditor it has no problems.

i think it's not my computer because i have test it on different computers.

and is it possible to enlarge the zooming ranges in a update?

Re: the lightingcontroller Stopped working

PostPosted: 26 April 2017, 21:46
by support
Please post your lightshow, and tell us how to reproduce the problem.

Re: the lightingcontroller Stopped working

PostPosted: 28 April 2017, 09:29
by joostxxl
Hi,

here's my showfile, i put a folder inside for the audio files.

on windows the software stoped working, but on my macbook pro there are no problems so far with this show file.

https://www.dropbox.com/s/5rzo85shfpr8s ... y.zip?dl=0

Re: the lightingcontroller Stopped working

PostPosted: 28 April 2017, 10:27
by support
Under Windows.
We updated the 3 existing timelines with the same media files stored in our computer (different path).
Then we added 3 timelines buttons in "page_1".
We are able to trigger them, without any crash.

In order to know if the problem comes from the media files in your system, please try the same timelines without the media files.