ShowXpress Crashing

[ElTwigg]

The ShowXpress software keeps crashing, we have tried 2 different computers with the latest software version (8.2.18 - 170313) and USB drivers. Both computers the ShowXpress software crashes after a certain time. It crashes every 9 minutes, this has happened on the current version of ShowXpress and the previous version.
I tried a different USB cable, different USB port, power cycled the Chauvet DJ 512 control unit and it still crashes and we have to reopen the ShowXpress software. Any suggestions or advice?

[support]

https://forum.thelightingcontroller.com/viewt ... ?f=3&t=203

[bassinla]

I'm having the exact same problem with ShowXpress crashing. In my case it's about every 15 minutes. Did you find a solution?

I posted on another thread: https://forum.thelightingcontroller.com/viewt ... 522#p21522
Thanks.
David

[support]

Please do not duplicate same posts.

We are aware that you have a problem.
We are doing our best to try to understand why.

[texmex99ci]

I finally found a solution to this issue guys... If your using a pc with a Nvidia card, update this to the newest release from 1-29-18.... it fixed 3 of my pcs doing so. hope it works for you guys as well.....