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Crash with colorwheel and multi-RGB fixtures [fixed]

PostPosted: 17 July 2016, 17:42
by pogjack
Win 7 When I select a button and edit in editor the program freezes and has to be shutdown. When we go to editor and open the scene and try to edit it, it freezes. Why? Is it just mine or is there an issue.
Thanks.

Re: 8.1.10 freezes

PostPosted: 17 July 2016, 22:38
by pogjack
We can grab one light at a time and it won't freeze, but if we select more than one it freezes.

Re: 8.1.10 freezes

PostPosted: 18 July 2016, 15:47
by support
Please post your lightshow and tell us exactly how to reproduce this problem.

Re: 8.1.10 freezes

PostPosted: 22 July 2016, 16:00
by pogjack
Playing with it somemore. I found out if we are trying to edit the ver 7 scenes then we get a crash, but if it's the secx scene or create a new one then there isn't a problem.

What concerns me is I changed the file of a ver 7 button to the same scene but secx and it was empty.

Re: 8.1.10 freezes

PostPosted: 22 July 2016, 18:35
by support
Any possibility for us to reproduce this, with your lightshow ?

Re: 8.1.10 freezes

PostPosted: 23 July 2016, 18:35
by pogjack
Tell me again how to send it and I will. Thanks

Re: 8.1.10 freezes

PostPosted: 24 July 2016, 14:27
by support

Re: 8.1.10 freezes

PostPosted: 05 August 2016, 10:16
by support
Thank you for your lightshow and your clear explaination.
Unfortunately, we are not able to reproduce the crash. We are able to adjust any RGB channels of the Colorrail with the color wheel.
There should be something more to do to get that crash.

Could you please post (or email) a short video showing that bug, from the time 0 (when you start the program) ?

Re: 8.1.10 freezes

PostPosted: 05 August 2016, 13:38
by pogjack
And you did try the colorrail along with other rgb fixtures. It happens only when other rgb fixtures are selected with the colorrails.

Thanks.


I will try to get a video out.

Re: 8.1.10 freezes

PostPosted: 05 August 2016, 13:46
by support
Yes, correct.
We have to select first the colorrail, and then another "mono" RGB fixture. Then it crashes.
We are now able to reproduce the problem.
No need for you to make any video.