Crash with colorwheel and multi-RGB fixtures [fixed]

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Crash with colorwheel and multi-RGB fixtures [fixed]

Postby pogjack » 17 July 2016, 17:42

Win 7 When I select a button and edit in editor the program freezes and has to be shutdown. When we go to editor and open the scene and try to edit it, it freezes. Why? Is it just mine or is there an issue.
Thanks.
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Re: 8.1.10 freezes

Postby pogjack » 17 July 2016, 22:38

We can grab one light at a time and it won't freeze, but if we select more than one it freezes.
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Re: 8.1.10 freezes

Postby support » 18 July 2016, 15:47

Please post your lightshow and tell us exactly how to reproduce this problem.
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Re: 8.1.10 freezes

Postby pogjack » 22 July 2016, 16:00

Playing with it somemore. I found out if we are trying to edit the ver 7 scenes then we get a crash, but if it's the secx scene or create a new one then there isn't a problem.

What concerns me is I changed the file of a ver 7 button to the same scene but secx and it was empty.
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Re: 8.1.10 freezes

Postby support » 22 July 2016, 18:35

Any possibility for us to reproduce this, with your lightshow ?
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Re: 8.1.10 freezes

Postby pogjack » 23 July 2016, 18:35

Tell me again how to send it and I will. Thanks
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Re: 8.1.10 freezes

Postby support » 24 July 2016, 14:27

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Re: 8.1.10 freezes

Postby support » 05 August 2016, 10:16

Thank you for your lightshow and your clear explaination.
Unfortunately, we are not able to reproduce the crash. We are able to adjust any RGB channels of the Colorrail with the color wheel.
There should be something more to do to get that crash.

Could you please post (or email) a short video showing that bug, from the time 0 (when you start the program) ?
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Re: 8.1.10 freezes

Postby pogjack » 05 August 2016, 13:38

And you did try the colorrail along with other rgb fixtures. It happens only when other rgb fixtures are selected with the colorrails.

Thanks.


I will try to get a video out.
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Re: 8.1.10 freezes

Postby support » 05 August 2016, 13:46

Yes, correct.
We have to select first the colorrail, and then another "mono" RGB fixture. Then it crashes.
We are now able to reproduce the problem.
No need for you to make any video.
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