Crash - open "Fixture Properties" in second monitor

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Crash - open "Fixture Properties" in second monitor

Postby TimH » 13 May 2017, 12:00

For some reason now in this particular show file (and this show file only!), when I open the Fixture Properties window in 3d view, the whole of 3d view hangs and crashes. This sometimes also causes ShowXpress itself to crash.

Lightshow file attached.

Running version 8.2.19 on Windows 10
Attachments
Chandler Theatre - Hairspray 2017.zip
(126.46 KiB) Downloaded 7 times
TimH
 
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Joined: 03 April 2017, 02:28

Re: 3D View Crashing when opening Fixture Properties

Postby support » 13 May 2017, 18:06

It does not crash with our Windows 10.
Can you please post a video showing the problem ?
The Lighting Controller
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Re: 3D View Crashing when opening Fixture Properties

Postby TimH » 13 May 2017, 19:57

Hi Support,

I found out the issue is only occuring when I open 3D view and the Fixture Properties window on a second monitor, close ShowXpress, then open ShowXpress again with 3D view (and the fixture properties window) opening on the second monitor by default. This causes it to crash. However on a single display it works fine
TimH
 
Posts: 17
Joined: 03 April 2017, 02:28

Re: 3D View Crashing when opening Fixture Properties

Postby Niffo » 14 May 2017, 07:04

Please try to update your video card drivers and tell us if it is still happening
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